FAQs

Q: I’m new to therapy! What should I expect?

A: First, you and I would speak over the phone so that I can learn a bit about what you’re looking to get out of therapy. We will also discuss schedules, fees, and other logistics. Then, our first 2-3 sessions will allow me to get to know you, understand your concerns, and collaborate on a treatment plan and goals for our time together. From there, we will continue working towards your goals and re-evaluate as often as is necessary so that therapy is always working in your best interest.

Q: How much does therapy cost?

A: My fee for a 50-55 minute session is $115. I do have some reduced-rate spots available in my caseload. These spots are reserved for those with a need for financial assistance. I encourage you to ask me about this during your free phone consultation.

Q: Do you take insurance?

A: I am in-network with Anthem Blue Cross Blue Shield. If you have Anthem Blue Cross Blue Shield as your insurance provider and would like to use insurance to help pay for your therapy costs, please let me know in our first phone call so I can inquire about your benefits. Please also call your member services number on the back of your card and ask about your “coverage for mental health outpatient services”. For all other insurance providers, I am considered an out-of-network provider. I am able to provide clients a document called a superbill each month, which you can then submit to your insurance provider to receive reimbursement, if this is something that your plan provides. Please call your provider to inquire about out-of-network reimbursement.

Q: What forms of payment do you accept?

A: Fees are payable by cash, check, or credit card at the time that the services are rendered. You are also welcome to make payments through my secure online client portal.

Q: What is your cancellation policy?

A:  If you need to cancel an appointment, please contact me at least 24 hours in advance. If you cannot give me 24 hours notice, or do not show up to your scheduled appointment, there is a cancellation fee equal to the cost of the session fee. Please note that insurance does not reimburse cancelled sessions.

Q: How do I get in touch with you between sessions?

A: If you need to reach me between sessions, please give me a call and/or leave a message on my confidential voicemail at 678-744-4064 and leave your name, number, and your reason for calling. I typically return calls within one business day unless otherwise indicated. I am also reachable by text or email, however, because of the nature of these forms of communication, please save these for scheduling and appointment confirmations. Private information is best discussed over the phone or in session.

Q: I’m having an emergency, what do I do?!

A: In the event of a medical emergency or an emergency involving a threat to your safety or the safety of others that requires immediate assistance, please call 911 or go to your local emergency room. If experiencing a mental health or substance abuse crisis that does not require immediate intervention for safety purposes but does require immediate attention, please call the Georgia Crisis and Access Line 24/7 at 1-800-715-4225.

 

More information about the process of therapy and my practice policies will be given to you in your initial paperwork that we will review together in our first session. You are also welcome to contact me with any other questions you have.